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Term of service

Terms of Service

Effective Date: September 3, 2025
Last Updated: September 3, 2025

1. Acceptance of Terms

1.1 Agreement to Terms

By accessing, browsing, or using www.toxicrelationshipsolutions.com (the “Website” or “Service”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy, which is incorporated herein by reference.

1.2 Modifications

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on the Website. Your continued use of the Service after changes are posted constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically.

1.3 Eligibility

You must be at least 18 years old to use this Service. If you are between 13-17 years old, you may only use the Service with parental or guardian consent and supervision. Users under 13 are prohibited from using the Service.

2. Description of Service

2.1 Service Overview

Toxic Relationship Solutions provides educational content, resources, and information related to identifying, understanding, and recovering from toxic relationships. Our content includes articles, videos, guides, and other educational materials.

2.2 Educational Purpose Only

IMPORTANT DISCLAIMER: Our content is for educational and informational purposes only and does not constitute professional medical, psychological, legal, or therapeutic advice. Always consult with qualified professionals for specific situations.

2.3 Service Availability

We strive to maintain continuous service availability but cannot guarantee uninterrupted access. We may temporarily suspend or restrict access for maintenance, updates, or other operational reasons.

3. User Accounts and Registration

3.1 Account Creation

To access certain features, you may need to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information as needed
  • Keep your login credentials confidential
  • Accept responsibility for all activities under your account

3.2 Account Security

You are solely responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorized use
  • Taking precautions to prevent unauthorized access

3.3 Account Termination

We may terminate or suspend accounts that violate these Terms, engage in harmful behavior, or for any reason at our sole discretion, with or without notice.

4. User Content and Conduct

4.1 User-Generated Content

Users may submit comments, reviews, or other content (“User Content”). By submitting User Content, you:

  • Grant us a worldwide, non-exclusive, royalty-free license to use, display, and distribute your content
  • Represent that you own or have necessary rights to the content
  • Warrant that the content doesn’t violate any third-party rights

4.2 Prohibited Conduct

Users may not:

  • Violate any applicable laws or regulations
  • Infringe upon intellectual property rights
  • Transmit harmful, threatening, or abusive content
  • Engage in harassment, discrimination, or hate speech
  • Post spam, advertisements, or promotional material
  • Attempt to gain unauthorized access to our systems
  • Use automated tools to access or interact with the Service
  • Impersonate others or provide false information
  • Distribute malware, viruses, or other harmful code
  • Interfere with the proper functioning of the Service

4.3 Content Moderation

We reserve the right to:

  • Monitor, review, and moderate User Content
  • Remove or modify content that violates these Terms
  • Suspend or terminate users who violate our policies
  • Cooperate with law enforcement when necessary

5. Intellectual Property Rights

5.1 Our Content

All content on the Website, including text, graphics, logos, images, videos, software, and other materials (“Our Content”), is owned by us or our licensors and is protected by:

  • Copyright laws
  • Trademark laws
  • Other intellectual property laws

5.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use Our Content for personal, non-commercial purposes, subject to these Terms.

5.3 Restrictions

You may not:

  • Copy, modify, distribute, or create derivative works from Our Content
  • Use Our Content for commercial purposes without written permission
  • Remove or alter copyright, trademark, or other proprietary notices
  • Reverse engineer or attempt to extract source code

5.4 Trademark Information

“Toxic Relationship Solutions” and associated logos are our trademarks. Other trademarks mentioned are property of their respective owners.

6. Privacy and Data Protection

6.1 Privacy Policy

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms.

6.2 Data Processing

By using the Service, you consent to the processing of your data as described in our Privacy Policy, including:

  • Collection of usage data for service improvement
  • Use of cookies and similar technologies
  • International data transfers where necessary

6.3 Communication Consent

By providing contact information, you consent to receive:

  • Service-related communications (mandatory)
  • Marketing communications (opt-in only)
  • Important updates about our Terms or policies

7. Third-Party Services and Links

7.1 Third-Party Integration

Our Service may integrate with or link to third-party services, including:

  • Social media platforms (Facebook, Instagram, TikTok, Twitter)
  • Analytics services (Google Analytics)
  • Payment processors
  • Content delivery networks

7.2 Third-Party Responsibility

We are not responsible for:

  • The content, policies, or practices of third-party services
  • Any damage or loss caused by third-party services
  • The availability or functionality of external links

7.3 User Responsibility

Your interactions with third-party services are governed by their respective terms and policies. We encourage you to review them before use.

8. Disclaimers and Limitations

8.1 “AS IS” Service

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:

  • IMPLIED WARRANTIES OF MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • UNINTERRUPTED OR ERROR-FREE OPERATION

8.2 No Professional Advice

WE EXPLICITLY DISCLAIM ANY RESPONSIBILITY FOR:

  • PROFESSIONAL MEDICAL, PSYCHOLOGICAL, OR THERAPEUTIC ADVICE
  • DIAGNOSIS OR TREATMENT OF MENTAL HEALTH CONDITIONS
  • OUTCOMES RESULTING FROM USE OF OUR EDUCATIONAL CONTENT
  • DECISIONS MADE BASED ON INFORMATION PROVIDED

8.3 Content Accuracy

While we strive for accuracy, we do not warrant that:

  • All content is current, complete, or accurate
  • The Service will meet your specific needs
  • Any errors will be corrected promptly
  • The Service is free from technical issues

9. Limitation of Liability

9.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US (IF ANY) IN THE TWELVE MONTHS PRECEDING THE CLAIM.

9.2 Excluded Damages

IN NO EVENT SHALL WE BE LIABLE FOR:

  • INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES
  • LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES
  • PERSONAL INJURY OR PROPERTY DAMAGE
  • PUNITIVE OR EXEMPLARY DAMAGES
  • DAMAGES RESULTING FROM THIRD-PARTY CONDUCT

9.3 Exceptions

Some jurisdictions do not allow limitation of liability for certain damages. In such cases, our liability is limited to the fullest extent permitted by law.

10. Indemnification

10.1 User Indemnification

You agree to indemnify, defend, and hold harmless Toxic Relationship Solutions, its officers, directors, employees, agents, and affiliates from and against any claims, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your User Content
  • Your violation of any third-party rights

10.2 Defense and Settlement

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of [Insert Jurisdiction], without regard to conflict of law principles.

11.2 Dispute Resolution Process

Step 1: Informal Resolution Before filing any legal action, you agree to first contact us at [Insert Email] to attempt informal resolution. We’ll work in good faith to resolve the dispute within 30 days.

Step 2: Binding Arbitration If informal resolution fails, disputes will be resolved through binding arbitration under the rules of [Insert Arbitration Organization], except where prohibited by law.

11.3 Class Action Waiver

You agree to resolve disputes individually and waive the right to participate in class actions, except where prohibited by law.

11.4 Exceptions to Arbitration

The following disputes are exempt from arbitration:

  • Small claims court matters within jurisdictional limits
  • Intellectual property disputes
  • Emergency injunctive relief

11.5 Jurisdiction-Specific Rights

EU Residents: You may have additional rights under EU consumer protection laws. California Residents: You may have rights under California consumer protection statutes. Canadian Residents: Provincial consumer protection laws may apply.

12. Termination

12.1 Termination by You

You may terminate your account at any time by:

  • Using account deletion features (if available)
  • Contacting us at [Insert Email]
  • Ceasing to use the Service

12.2 Termination by Us

We may terminate or suspend your access immediately, without notice, for:

  • Violation of these Terms
  • Harmful or inappropriate conduct
  • Legal or regulatory requirements
  • Business discontinuation

12.3 Effects of Termination

Upon termination:

  • Your right to access the Service ceases immediately
  • User Content may be deleted (subject to legal retention requirements)
  • Certain provisions of these Terms survive termination

13. International Use and Export Control

13.1 Global Accessibility

The Service is controlled and operated from [Insert Country]. We make no representation that the Service is appropriate or available for use in other jurisdictions.

13.2 Export Controls

You agree to comply with all applicable export and import laws and regulations regarding the use of the Service and any content therein.

13.3 Local Laws

If you access the Service from outside [Insert Country], you are responsible for compliance with local laws and regulations.

14. Accessibility

14.1 Commitment to Accessibility

We strive to make our Service accessible to users with disabilities and substantially comply with applicable accessibility standards, including WCAG 2.1 guidelines.

14.2 Accommodation Requests

If you encounter accessibility barriers, please contact us at [Insert Email] so we can work to provide reasonable accommodations.

15. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters
  • Government actions
  • Internet service provider failures
  • Cyber attacks
  • Pandemics or public health emergencies

16. Severability and Waiver

16.1 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

16.2 Waiver

Our failure to enforce any provision does not constitute a waiver of that provision or our right to enforce it in the future.

17. Assignment

17.1 Assignment by Us

We may assign our rights and obligations under these Terms to any third party, including in connection with a merger, acquisition, or sale of assets.

17.2 Assignment by You

You may not assign your rights or obligations under these Terms without our prior written consent.

18. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and us regarding the Service and supersede all prior agreements and understandings.

19. Contact Information

19.1 Questions and Support

For questions about these Terms, please contact us:

19.2 Legal Notices

For legal notices or formal communications:

  • Legal Email: [Insert Legal Email]
  • Legal Mail: [Insert Legal Address]

19.3 Response Time

We aim to respond to inquiries within 5 business days, though complex legal matters may require additional time.

Notice for Quebec Residents: Under Quebec’s Consumer Protection Act, consumers have specific rights regarding online contracts, including the right to cancel certain contracts within specified timeframes. For more information about your consumer rights, contact the Office de la protection du consommateur at 1-888-672-2556 or visit www.opc.gouv.qc.ca.

Notice for Canadian Residents: You may have additional rights under federal and provincial consumer protection legislation. If you have complaints about our service, you may contact your provincial consumer protection office or the Competition Bureau of Canada.

These Terms of Service are designed to comply with Canadian federal and provincial laws and regulations. Legal requirements may vary by province, and you should consider consulting with legal counsel if you have specific legal questions.